Mobile Office Maintenance Guide

59

Years In Business

20+

BRANCH LOCATIONS

4

GENERATIONS OF SERVICE

What You Need to Know

  • Your lease includes service calls by Eagle Leasing and its authorized subcontractors for repairs and maintenance resulting from routine wear and tear of the mobile office and equipment (not including HVAC filters, fuses & light bulbs). Your lease does not include charges for any service performed by other vendors or individuals.
  • Your lease does not include janitorial services, service charges to repair damages or failures caused by improper or inadequate electrical service, broken windows, theft and vandalism, physical damage caused by accident, negligence, extreme weather or acts of God.
  • The customer is responsible for any re-leveling of the mobile office and/or adjustments to the mobile office that may be needed due to settlement of the ground surface.
  • Modifications to the mobile office require prior Eagle Leasing approval.
  • Relocation of any trailer must be pre-approved by Eagle Leasing.

Before You Return Your Mobile Office

  • Please sweep and remove trash from the mobile office prior to return otherwise a trash removal fee will be charged.
  • Disconnect power lines.
  • Our take down and return fees do not include removal of obstructions, construction debris, skirting, tie downs, custom stairs and ramps, fences, landscaping and other equipment, unless pre-arranged. Have the mobile office cleared of items so that additional charges will not be applied.
  • Eagle Leasing is not responsible for customer’s furniture or materials left in the mobile office. Remove before vacating the mobile office.
  • Please return keys with the mobile office or you will be subject to a charge to replace the entire lockset.

Troubleshooting

1. Electrical

Use only a qualified electrician to hook up your mobile office!

  • Minimum Electrical Requirements: 220 volts, 100 amps, single-phase service.
    • Is the unit hooked up to 220 volts with proper size wire?
    • Was the electricity hooked up by a qualified electrician?
    • Is the main breaker on at the breaker panel?
  • Connection Information.
    • If the incoming voltage is less than 216V, the Primary Power Tap at the transformer must be changed from the “240V” spade to “208V” spade. 
    • Failure to do so will cause a control voltage of 18v or less, which will cause erratic (or No) operation in the contactors and relays. 
    • Will also cause thermostat failure.

Note: Certain types of breakers appear to be on but actually are off. Switch fully off and then on again.

  • Some lights come on, some do not…
    • Check all switches. If bulbs are burned out, replace(customer’s responsibility). If bulbs are in good condition and still don’t work, call for service.
  • All fluorescent lights are flickering…
    • Light ballasts are cold; flickering usually stops after a few minutes.
  • In one of the light fixtures, both bulbs are flickering…
    • Change one bulb at a time by removing and installing a new bulb. Make sure you install a new lamp. If it does not cure the problem, call for service.
  • No power in the receptacles…
    • Check breaker at panel box. If the breaker is on and there is still no power, call for service.
  • The breaker keeps tripping in one of the receptacles…
    • Are there too many cords plugged into the same receptacle causing an overload in the circuit?

Remember – to operate mobile office properly it must be grounded.

2a. Central Air Conditioner

  • The air conditioner does not operate…
    • Is the voltage correct (220 volts)?
    • Is the hookup done properly?
    • Are there loose wires?
    • Check circuit breaker at panel box.
    • Check safety switch located outside adjacent to the AJC.
    • Check fuses in the safety switch box.

Note: Only certain A/C models have internal fuses.

  • A/C is running, but no air is coming out of diffusers…
    • Open ceiling diffusers and/or registers.
    • Make sure there are no obstructions in the air louvers or grilles (located on front wall inside).
    • Make sure the filter is clean. 
  • Air conditioner does not operate…
    • Is the voltage correct (220 volts)?
    • Is the hookup done properly?
    • Is the circuit breaker tripped?
  • Air conditioner does not cool as it should…
    • Are you operating thermostat correctly?
    • Temperature control may not be set low enough.
    • Turn knob to lower setting.
    • The room may have been very hot when A/C was first turned on; allow additional time for it to cool down.

How to Change an A/C Filter

The filter should be washed with warm water or vacuumed every 30 days. Under normal conditions, filters must be changed every 60 days. Under extreme conditions, change every 30 days.

Water dripping outside is normal, especially in very hot and humid weather conditions.

Don't Take Our Word For it...

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April Lopez profile picture
April Lopez
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bob r was very professional and accommodating
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Harry Clement profile picture
Harry Clement
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great guy, very nice to deal with.
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Kevin H profile picture
Kevin H
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bob R was super nice, very respectful of the property and very helpful. Greatly appreciate the help and service!
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Robert profile picture
Robert
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On time delivery and placed the storage trailer exactly where I needed it on site. Great to coordinate with. Overall very professional experience.
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Marnie G. profile picture
Marnie G.
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This was my first time needing a storage container in my driveway. I shopped around and ultimately chose Eagle Leasing based on a recommendation. While their delivery fees were slightly higher than the competition, I quickly learned that you truly get what you pay for—and they were worth every single penny. The entire team went above and beyond to make my life easier. Bob arranged my order. When I panicked with some last-minute concerns, Bob answered his phone at 7 a.m., an hour before my scheduled delivery and immediately put my mind at ease. Hector called at 7:45 a.m. to let me know that he was on his way to deliver the container. He even gave me a few extra minutes to finish sweeping my driveway. Because I live on a steep hill, Hector instantly recognized he needed different equipment to handle the incline safely. He called for backup, and Exal arrived within minutes to help. Watching Hector and Exal work was like seeing true masters of their craft. They were hyper-aware of everything around them—carefully watching the overhead wires and the driveway wall. They placed the container exactly where I needed it so I could still access my property, expertly adjusted it for the hill, and made sure I knew exactly how to operate the door and the lock before they left. Having the team of Hector, Exal, and Bob make my life a bit easier, during a very challenging time, means the world to me. I cannot recommend Eagle Leasing enough for their professionalism, care, and outstanding customer service.
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Matthew Frillici profile picture
Matthew Frillici
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bob R from Eagle Leasing did an excellent job picking up our 40’ container at the end of its lease. He was professional, friendly and worked efficiently to remove the container from our yard.
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Grace Gilliland profile picture
Grace Gilliland
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bob R provided amazing service for our office container pick ups!!! He was patient, kind, flexible and a pro at navigating a very busy load out the morning after a small festival with lots of other trucks and movement. Highly recommend Eagle and Bob R!
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Sean Graham profile picture
Sean Graham
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bob is always on point. Very friendly and always calls ahead of time to provide an ETA. It’s always a pleasure.
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Gail Dussault profile picture
Gail Dussault
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We moved our storage container today and Exal was friendly, professional and quickly placed the container perfectly in its new location. Terrific customer service.